Simply Pragmatic

We offer the following services to your team:

Heuristic Reviews - We will review all or part of your product using accepted usability standards and knowledge learned from years of experience. Information from this review will be supplied in a written document and can also be presented in person or over the phone with your team.

User Interviews/Contextual Inquiry - Do you have an idea that you want validated with users? Or are you unsure what direction to go with your product? We can talk with your target user group to help you make decisions regarding new/existing products and their features. Data gathered from these interviews will be supplied in a written document and can also be presented in person or over the phone with your team. Additional deliverables may also include Personas – an “example” user description, including their needs and current task flow.

Usability Testing - We will take your existing product or product concepts to your target user group for feedback. Data gathered from these sessions will be supplied in a written document and can also be presented in person or over the phone with your team. If desired, redesign solutions will also be delivered.

Feature Analysis - If you are unsure of what features to include in your product, we can help by creating surveys and/or conducting user interviews to help prioritize features. Data gathered from these sessions will be supplied in a written document and can also be presented in person or over the phone with your team.

Training Seminars - Do you want to teach your team the importance of usability and give them some skills to help them make the decisions that are right for your users? We can hold an informal/formal session with your team to bring them up to speed on ease of use and how it will improve your products.

Low-Medium Fidelity Prototypes - Using my knowledge of good design practices, we will help you put design new products or renovate existing ones. These designs can be delivered in wire-frame form or via powerpoint presentations. Additionally, higher fidelity designs can be delivered in HTML or via prototyping tools such as Axure or Protoshare. The designs will be iterated with the team, as well as your target user group to validate the design. The final designs will be presented to the team in person or over the phone.


 
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